If you receive a traffic ticket during your rental, here's what happens:
The ticket is sent to Jool, as the vehicle's owner.
Jool notifies you by email and identifies you as the driver of the vehicle, in accordance with our Terms of Service.
You receive a summary email with the necessary information related to this ticket.
If you receive a parking fine (Forfait Post Stationnement) or your car is impounded during your rental, here's what happens:
Fine for unauthorized parking
If you're fined for unauthorized parking, here's what happens:
The fine is sent to Jool, as the vehicle's owner.
Jool passes on the fine amount to you, plus a 15 € administration fee, charged to your registered payment method.
You receive a summary email informing you of the fees applied.
Unauthorized parking and impoundment
In case of unauthorized parking, the vehicle may also be impounded. In this case, additional fees apply: impoundment fees + a 15 € recovery fee. Any damage sustained by the vehicle while impounded will also be your responsibility.