A second charge, separate from your monthly payment, is made each month to cover any additional fees related to the previous month.
These additional fees are itemized on your invoice in the app. They can include:
Extra kilometers driven over the past month
Charging costs advanced by Jool
Free-flow tolls paid by Jool
Any unjustified occupation fees for a charging station, or towing fees
Traffic fines
This charge is made directly to your bank account, between your monthly anniversary date and D+7. If the charge fails, we give you a further 7 days to settle it. If payment hasn't been received within 10 days of the anniversary date, we proceed to:
retrieve the vehicle,
terminate your rental contract,
charge the full amount of your security deposit.