Unexpected events happen; in this case, it's essential to notify us as soon as possible via WhatsApp.
If you have not informed us of your delay at least 4 hours before the scheduled return time, you will incur a fee of €20 per started hour of delay. We grant a 15-minute grace period for delays, as we understand these can happen.
In the case of a delay announced 4 hours prior to the scheduled return time, fees are charged based on the duration of the delay as follows:
Less than 2 hours of delay: €20
Between 2 and 4 hours of delay: €40
Between 4 and 8 hours of delay: €50 + an additional half-day rental fee
More than 8 hours of delay: €100 + an additional full-day rental fee