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What happens if I'm late for the return?

What happens if I'm late for the return?

Thomas avatar
Written by Thomas
Updated over a month ago

We understand that unexpected delays can happen, so we grant you a 15-minute grace period. After that, you will be charged €10 per started hour of delay, up to a maximum of 6 hours.

Please note that if your delay causes you to return the car after 11:30 PM, you will automatically be charged for 6 hours of delay (€60).

If you anticipate a longer delay, we recommend extending your rental directly through the Jool app : How do I extend my rental?

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