A security deposit of €1,000 is required before each rental by imprinting your bank card. It may be used in the event of damages, delays, tolls, excess mileage, or fines, as specified in our Terms and Conditions.
You can use the same card as the one used for booking or add a new one. Please ensure your bank’s limit is adjusted beforehand if it is below the required €1,000.
Your security deposit will be released within 48 hours after the end of your rental, following the completion of the checks: 1/ A photo inventory, one at the start and one at the end of the rental, conducted by JOOL’s team or an external partner. 2/ A visual inspection of the vehicle performed by JOOL’s team within 48 hours after the end of the rental.