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What should I do if I notice new damage during my rental?

Written by Magali

If you notice new damage during your rental:

  1. Take photos of the damage immediately.

  2. Contact us via WhatsApp by clicking here, by email ([email protected]), or by phone (07 44 09 78 95), sending us the photos of the damage and letting us know whether the car can still be driven safely.

  3. Do not continue driving if the damage compromises your safety.

The vehicle is covered by the all-risk insurance included in your rental, up to the applicable deductible (1,000 €).

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